Thursday, January 06, 2011

Thought of the Day 2011 #4 - Electronic Payments

It's 2011, right? Electronic bill payments have been around for over 15 years or so. It surprises me that our local sewer company doesn't have their own online bill pay system. We're all required to use the same company, so you'd think with a customer base so large it would be economically smart to engage with the consumer in this way? I think it was a year ago or so that they finally decided to accept payments through a third party. Serious? A third party?? You get all of our lovely sewage and this is the kind of shit we get??